We're Applied AI Tribe

We leverage generative AI to streamline operations, enhance customer experiences, and drive growth and innovation.

Our AI HUBs

Our Manifesto

👁️

Our Vision

To transform Deriv into an AI-powered organisation, setting the industry standard for innovation and customer-centricity.

🎯

Our Mission

Rapidly experiment with and integrate generative AI into Deriv's workflows, empowering employees and enhancing customer experiences to drive growth and efficiency.

Tribe KPI Targets

AI Tools Deployed

What we delivered?

Total AI tools live and in use across all 5 AI Hubs

35

Cross-functional AI Tools Deployed

Are we exposing functional expertise?

AI tools that expose functional expertise to other teams and tribes

15

High Impact (10x+) Solutions

How good are the tools?

Percentage of AI tools delivering 10x+ efficiency improvements

80%
80%

Average Adoption Rate

Are employees using the tools?

Average percentage of intended users actively using AI Hub solutions

80%
4.5/5

Average Rating

Do employees like the tools?

Average employee rating of AI Hub solutions

4.5/5
2000h

Cumulative Hours Saved

Are the tools making a difference?

Combined time savings across all AI solutions

2000+ hours

Our AI Hub Squads

Discover our specialized AI teams working across different domains to transform Deriv's operations

CX AI Hub Squad

We scale exceptional customer support while generating actionable customer intelligence that drives product improvements and business growth.

Visit CX Hub
6 Projects

HR AI Hub Squad

We transform HR processes into strategic talent capabilities that scale with Deriv's growth while improving employee experience.

Visit HR Hub
4 Projects

Product, Design & Content (PDC) AI Hub Squad

We use AI to transform complexity into simple, customer-centric experiences through intelligent research, design and content generation that resonates with customers and drives acquisition, conversion and retention.

Visit PDC Hub
13 Projects

Compliance AI Hub Squad

We use AI to transform compliance into a competitive advantage by automating regulatory research, documentation, monitoring and making compliance expertise available to anyone at Deriv, whenever they need it.

Visit Compliance Hub
19 Projects

Finance AI Hub Squad

We eliminate financial processing delays and protect business value by delivering real-time financial intelligence and automated risk detection that enables faster and safer business decisions.

Comming Soon
3 Projects

AI Ops Squad

We democratise AI across Deriv's 1400+ employees while ensuring all AI services operate reliably, securely, and cost-effectively, enabling everyone to solve problems intelligently.

Comming Soon
2 Projects

Our Customers

We have developed many applications for different internal teams in Deriv.

Meet Our Leadership

Waqas Awan

Tribe Leader (Senior VP)

Mark Nicholas

Team Leader

Mark Nicholas

Team Leader

Sarah Aziziyan

Engineering Manager

Would you like to join us?

Find out if you are a good fit for this job by reviwing the job description in different open positions.